Ports and marine
We keep your ships running safely and on time
Whether you’re moving passengers or moving cargo, reliability is essential.
Your terminals, ships and ferries need to look their best, your customer service must be stellar, and freight needs to be moved without incident.
Our experienced ports and marine teams take care of passenger experiences and freight services, creating the reliability, quality and consistency that your customers expect.
Here's how...
We create enjoyable, stress-free experiences for your passengers
Ports can be busy places, with people, vehicles and goods continually arriving and disembarking, and a number of small moments combine to create the very best experience for your passengers. We do all we can to minimise delays and keep people moving through your ports and docks quickly and seamlessly. We keep your ships departing on time by moving passengers through security checks and directing the flow of traffic. Your ships are loaded quickly and carefully for a safe, speedy loading and unloading experience. We make sure everything is ship-shape and at its best so your passengers enjoy a stress-free, straightforward journey.
We help passengers board safely and securely
Our reception and concierge teams ensure passengers are given a warm welcome and check-in and ticketing is seamless. We keep the routes clean and clear to avoid delay, and for customers who need extra help, we provide the assistance they need to ensure they board safely. Our porterage, baggage handling, and catering teams ensure your passengers – and their vehicles and luggage – are well looked after.
We create clean, hygienic spaces for departure
As passengers reach departures, they find clean, hygienic spaces. Our cleaning services respond to the peaks and troughs of passenger numbers, and with a flexible team, we keep all your spaces looking their best.
We only recruit the very best
Our rigorous recruitment process ensures that we attract the very best people, while our training programmes keep them performing at their best – meeting the demands and the specific challenges of working in ports.
We keep your ports and depots secure
Our security officers are vetted and trained to work specifically in the marine industry. Supported by the latest technology, our teams can manage perimeter security, patrolling, CCTV and access control, baggage screening and searches of vehicles and people.
We’re experienced in tackling marine-specific challenges
We can help you with every regular facilities management service, including comprehensive cleaning of your premises and ships. And we also have vast experience managing marine-specific challenges, including jet washing to Category 1 waste management, adverse weather management, uniform dry-cleaning and storage, first-fix repairs and HSQE consulting to ensure your locations and services are at their best.
